Terms of Service
Please read these terms carefully before using PathPilot. By accessing or using our services, you agree to be bound by these terms.
Last updated: December 9, 2025
Acceptance of Terms
By accessing or using PathPilot's services, website, or applications (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.
These Terms constitute a legally binding agreement between you and PathPilot, Inc. ("PathPilot," "we," "us," or "our"). We may update these Terms from time to time, and your continued use of the Services after any changes constitutes acceptance of the updated Terms.
If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
Service Description
PathPilot provides AI-powered career guidance and coaching services designed to help individuals navigate their career paths. Our Services include:
- AI-powered career coaching and guidance
- Skills assessment and mapping tools
- Job matching and recommendation features
- Career pathway planning resources
- Educational content and learning activities
- Analytics and reporting for organizational users
Our Services are intended to supplement, not replace, professional career counseling. While we strive to provide accurate and helpful guidance, career decisions should be made based on your individual circumstances and, when appropriate, consultation with qualified professionals.
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.
User Accounts
To access certain features of the Services, you may need to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
You must be at least 13 years old to create an account. If you are between 13 and 18 years old, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our sole discretion.
User Responsibilities
As a user of our Services, you are responsible for:
Content You Provide
- Ensuring all information you submit is accurate and truthful
- Maintaining the confidentiality of sensitive personal information
- Not uploading content that infringes on others' rights
Appropriate Use
- Using the Services only for lawful purposes
- Respecting other users and our staff
- Following any guidelines or policies we publish
Technical Compliance
- Not attempting to circumvent security measures
- Not interfering with the proper functioning of the Services
- Not using automated systems to access the Services without permission
Intellectual Property
Our Intellectual Property
The Services, including all content, features, and functionality (including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof), are owned by PathPilot or our licensors and are protected by copyright, trademark, and other intellectual property laws.
Your License to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial purposes (or for internal business purposes if you are an organizational user).
Your Content
You retain ownership of any content you submit to the Services. By submitting content, you grant PathPilot a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing and improving the Services.
Feedback
If you provide feedback, suggestions, or ideas about the Services, you grant us the right to use such feedback without restriction or compensation to you.
Prohibited Uses
You agree not to use the Services to:
- ✗Violate any applicable laws, regulations, or third-party rights
- ✗Submit false, misleading, or fraudulent information
- ✗Harass, abuse, or harm other users or our staff
- ✗Attempt to gain unauthorized access to any part of the Services
- ✗Use the Services to distribute malware or other harmful code
- ✗Scrape, data mine, or use automated tools without permission
- ✗Reverse engineer or attempt to extract source code
- ✗Resell, sublicense, or commercially exploit the Services
Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE"
PathPilot makes no warranties, express or implied, regarding the Services, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Services will be uninterrupted or error-free.
We do not guarantee:
- The accuracy, completeness, or usefulness of any career guidance or recommendations
- That the Services will meet your specific requirements or expectations
- That any job matches or career outcomes will result from using the Services
- The availability or reliability of third-party integrations or data sources
Career decisions involve many factors beyond our control. You acknowledge that you use the Services at your own risk and are solely responsible for your career decisions.
Limitation of Liability
To the maximum extent permitted by applicable law:
PathPilot and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of (or inability to access or use) the Services
- Any conduct or content of any third party on the Services
- Any content obtained from the Services
- Unauthorized access, use, or alteration of your transmissions or content
In no event shall PathPilot's total liability to you for all claims arising from or related to the Services exceed the greater of (a) the amount you paid to PathPilot in the twelve (12) months preceding the claim, or (b) one hundred dollars ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless PathPilot and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of any third-party rights, including intellectual property rights
- Any content you submit to the Services
- Your negligent or wrongful conduct
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.
Termination
Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, your right to use the Services will immediately cease.
Termination by Us
We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to:
- Violation of these Terms
- Conduct that we believe is harmful to other users or PathPilot
- Extended periods of inactivity
- Requests by law enforcement or government agencies
Effect of Termination
Upon termination, provisions of these Terms that by their nature should survive will remain in effect, including intellectual property provisions, disclaimers, limitations of liability, and indemnification obligations.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Dispute Resolution
Any dispute arising from or relating to these Terms or the Services shall be resolved through the following process:
- Informal Resolution: We encourage you to contact us first to seek an informal resolution.
- Mediation: If informal resolution fails, the parties agree to attempt mediation before pursuing other remedies.
- Arbitration: Any unresolved disputes shall be settled by binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association.
Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Changes to Terms
We reserve the right to modify these Terms at any time. When we make changes, we will:
- Update the "Last updated" date at the top of these Terms
- Notify you via email or through a prominent notice on our website for material changes
- Provide a summary of key changes when appropriate
Your continued use of the Services after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.
We encourage you to review these Terms periodically to stay informed about your rights and obligations.
Contact Us
If you have questions about these Terms of Service, please contact us:
Email: hello@pathpilot.ai
Address: PathPilot, Inc.
11 Strickland Ave
Toronto, ON M6K 3E6
Response Time: We aim to respond to all legal inquiries within 30 days.
Have Questions About Our Terms?
Our team is here to help you understand our terms and policies.