Privacy Policy

We collect information to provide and improve our career guidance services. The types of information we collect include:

Account Information

• Name and email address
• Organization affiliation (if applicable)
• Account preferences and settings
• Password (stored securely using industry-standard encryption)

Career Profile Data

• Skills, experience, and education history
• Career goals and preferences
• Resume and portfolio information
• Activity completion and progress tracking

Usage Data

• Feature usage and interaction patterns
• Session duration and frequency
• Device and browser information
• IP address and general location data

Conversation Data

• AI coaching conversations and interactions
• Feedback and ratings you provide
• Support interactions and inquiries

We use the information we collect for the following purposes:

Personalized Career Coaching

We use your profile and conversation data to provide tailored career guidance, job recommendations, and skill development activities that match your goals and experience.

Service Improvement

Aggregated, anonymized usage data helps us improve our AI models, add new features, and enhance the overall user experience for everyone.

Analytics and Reporting

For organizational customers, we provide aggregated analytics on user engagement, outcomes, and program effectiveness. Individual user data is never shared without explicit consent.

Communication

We may send you service updates, feature announcements, and educational content. You can opt out of marketing communications at any time while still receiving essential service notifications.

We are committed to protecting your privacy. Here's how we handle information sharing:

What We Share

• Service Providers: We work with trusted third-party providers who help us operate our services (hosting, analytics, customer support). These providers are contractually bound to protect your data.
• Organizational Administrators: If you access PathPilot through an organization, administrators may see aggregated usage data but not your personal conversations or detailed profile information.
• Legal Requirements: We may disclose information when required by law or to protect our rights, safety, or the safety of others.

What We Don't Do

We retain your data only as long as necessary to provide our services and fulfill the purposes described in this policy:

• Active Accounts: Your data is retained while your account remains active.
• Account Deletion: When you delete your account, we remove your personal data within 30 days, except where retention is required by law.
• Anonymized Data: We may retain anonymized, aggregated data for analytics and service improvement purposes.
• Legal Requirements: Some data may be retained longer if required for legal, tax, or regulatory purposes.

You have comprehensive rights over your personal data. Here's what you can do:

To exercise any of these rights, please contact us at hello@pathpilot.ai.

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for the website to function properly. These cannot be disabled and include authentication and security cookies.

Analytics Cookies

Help us understand how visitors interact with our website. This data is aggregated and anonymized.

Preference Cookies

Remember your settings and preferences to provide a personalized experience.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

We implement industry-leading security measures to protect your data:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
• Access Controls: Strict role-based access controls limit who can access your data.
• Monitoring: 24/7 security monitoring and incident response capabilities.
• Compliance: FERPA compliant, and GDPR ready.
• Regular Audits: Third-party security audits and penetration testing.

While we implement robust security measures, no system is completely secure. We encourage you to use strong passwords and protect your account credentials.

PathPilot is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13.

For users between 13 and 18, we recommend parental guidance when using our services. Educational institutions using PathPilot for students under 18 must ensure appropriate consent and supervision.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately at hello@pathpilot.ai, and we will promptly delete the information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you via email or through a prominent notice on our website
• Provide a summary of key changes

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions about this Privacy Policy or our data practices, please contact us: